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Red Flag Identity Theft Prevention Program: Difference between revisions
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Red Flag Identity Theft Prevention Program (view source)
Revision as of 16:05, August 18, 2021
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# Correct any erroneous information associated with the account. For patients, notify the Health Information Management (HIM) Operations Manager so medical information can be adjusted if necessary. | # Correct any erroneous information associated with the account. For patients, notify the Health Information Management (HIM) Operations Manager so medical information can be adjusted if necessary. | ||
# Establish Red Flag alerts to notify relevant employees of suspected identity theft (i.e. notes in Covered Account information systems or files, etc.) | # Establish Red Flag alerts to notify relevant employees of suspected identity theft (i.e. notes in Covered Account information systems or files, etc.) | ||
# Request additional information as required to verify identity | # Request additional information as required to verify identity. | ||
# Change passwords and security codes as appropriate to further secure access to the account. | # Change passwords and security codes as appropriate to further secure access to the account. | ||
# Reopen a covered account with a new account number, close an existing account, and decline to open a new covered account as appropriate | # Reopen a covered account with a new account number, close an existing account, and decline to open a new covered account as appropriate. | ||
# Attempt to identify the source of the Red Flag and take appropriate steps to prevent additional identity thefts. | # Attempt to identify the source of the Red Flag and take appropriate steps to prevent additional identity thefts. | ||
== Oversight of Service Providers == | == Oversight of Service Providers == | ||