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Patient/Consumer Complaints: Difference between revisions
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Privacy/confidentiality complaints and their disposition shall be documented and retained for six years. (HIPAA: 45 CFR §164.530(d)(2)) | Privacy/confidentiality complaints and their disposition shall be documented and retained for six years. (HIPAA: 45 CFR §164.530(d)(2)) | ||
=== Definitions === | === Definitions === | ||
'''Information security''' | '''Information security''' Policies and practices designed to control access and protect information from unauthorized access, alteration, destruction, loss or disclosure. | ||
'''Notice of Privacy Practices''' | '''Notice of Privacy Practices (Notice)''' A plain language notice of the uses and disclosures that UNMC may make of the Individual’s PHI, and the Individual’s rights and UNMC’s legal duties with respect to such PHI. | ||
'''Privacy''' is defined as the right of individuals to keep information about themselves from being disclosed. | '''Privacy''' is defined as the right of individuals to keep information about themselves from being disclosed. | ||
'''Workforce''' | '''Workforce''' Employees, medical staff, volunteers, trainees and other persons whose conduct, in the performance of work for Nebraska Medicine/UNMC, is under the direct control of Nebraska Medicine/UNMC, whether or not they are paid by Nebraska Medicine/UNMC. | ||
=== Additional Information === | === Additional Information === | ||
*Contact [mailto:dbishop@unmc.edu Privacy Officer] | *Contact [mailto:dbishop@unmc.edu Privacy Officer] | ||
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*UNMC Policy No. 6056, [[Retention and Destruction/Disposal of Private and Confidential Information]] | *UNMC Policy No. 6056, [[Retention and Destruction/Disposal of Private and Confidential Information]] | ||
*UNMC Policy No. 6058, [[Notice of Privacy Practices]] | *UNMC Policy No. 6058, [[Notice of Privacy Practices]] | ||
* | *Privacy Incident Policy No. 6057, [[Use and Disclosure of Protected Health Information]] | ||
*Breach Notification Procedures UNDER CONSTRUCTION | *Breach Notification Procedures UNDER CONSTRUCTION | ||
*External Resources for Patients and Consumers UNDER CONSTRUCTION | *External Resources for Patients and Consumers UNDER CONSTRUCTION | ||