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CON Student Complaint Procedure: Difference between revisions
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→Initial Steps for Resolving Student Complaints
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<li style="margin-bottom:15px;>As part of professional practice, it is recommended that the first course of action involve a discussion between the student and the student, faculty, or staff member to resolve the issue. All participants reserve the right to record any meeting that discusses these topics or have a third-party present to take notes regarding the meeting, with all parties having given consent and are aware of the recording.</li> | <li style="margin-bottom:15px;>As part of professional practice, it is recommended that the first course of action involve a discussion between the student and the student, faculty, or staff member to resolve the issue. All participants reserve the right to record any meeting that discusses these topics or have a third-party present to take notes regarding the meeting, with all parties having given consent and are aware of the recording.</li> | ||
<li style="margin-bottom:15px;>If discussion with the involved student, faculty, or staff member is not possible or is not effective, the student should discuss the issue with their faculty advisor, specialty coordinator, program director or staff supervisor. </li> | |||
<li style="margin-bottom:15px;>If no resolution is reached, the student will be referred to the division assistant dean.</li> | |||
<li style="margin-bottom:15px;>If no resolution is reached in the meeting with the division assistant dean the student will be referred to the Associate Dean for Academic Programs (ADAP) to initiate the formal complaint resolution procedure.</li> | |||
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