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# Address discrepancies that cannot be explained. | # Address discrepancies that cannot be explained. | ||
# Suspicious documents, including: | # Suspicious documents, including: | ||
# | #*photographs or physical descriptions that are inconsistent with the individual presenting the document; | ||
# | #*incomplete, altered, forged, or inauthentic documents; or | ||
# | #*other personal identifying information that is inconsistent with information on file with the University. | ||
# Complaints or questions from customers about charges to a covered account for goods/services they claim were never received. | # Complaints or questions from customers about charges to a covered account for goods/services they claim were never received. | ||
# Suspicious activity related to a Covered Account, including: | # Suspicious activity related to a Covered Account, including: | ||
# | #*unusual use of accounts that have been previously inactive for a lengthy period of time, | ||
# | #*mail being returned as undeliverable although transactions continue to be conducted in connection with the covered account; | ||
# | #*unauthorized account changes or transactions. | ||
# | # Notice from customers, victims of identity theft, law enforcement authorities or other individuals regarding possible identity theft in connection with UNMC Covered Accounts. | ||
== Detecting Red Flags == | == Detecting Red Flags == |