Volunteer

Purpose

This policy is designed to enable the University to accept volunteers while reducing risk and protecting the interests of the University, its volunteers and the community it serves. It also provides a means to track volunteers for risk management purposes.

Definitions

Biohazardous Materials include certain types of recombinant DNA: organisms and viruses infectious to humans, animals or plants (e.g. parasites, viruses, bacteria, fungi, prions, rickettsia); and biological agents (e.g. toxins, allergens, venoms) that may cause disease in other living organisms or cause significant impact to the environment or community.
Hazardous Materials are solids, liquids, or gases that can harm people, other living organisms, property, or the environment.
Job shadowing is a program that provides current or prospective students a chance to observe health care or research employees in a workplace setting. Job shadowing participants are not considered volunteers. It is designed to be a one-time observation-only experience, lasting two to four hours. The job shadowing experience does not fulfill any clinical or internship requirements; nor does it provide any hands-on experience. Those who will be job shadowing must be processed through the job shadowing program administered by Nebraska Medicine. More information on the job shadowing program can be found at http://www.nebraskamed.com/careers/job-shadowing/program and on UNMC Job Shadowing Procedure.
Volunteers are uncompensated individuals. Volunteers perform services related to the ongoing business of the University for their own benefit which may be to gain experience in specific endeavors or fulfill humanitarian, charitable or public service requirements. To qualify as a University volunteer, an individual must satisfy University requirements and be willing to provide service according to the procedures in this policy. An individual who provides services to an entity other than the University that may be related to the University, such as the Alumni Association, will not be considered a University volunteer.

Policy

University volunteers are expected to abide by the University policies and procedures and external regulations that govern their actions, including but not limited to those relating to ethical behavior, safety, confidentiality, protected health information, computer use, financial responsibility, compliance training and drug/alcohol use. Criminal background checks are required for all volunteer positions requiring departmental completion of the Non-Faculty Volunteer Requisition Process. Departments wishing to engage volunteers must be responsible for all costs associated with these items:

recruiting and screening (background checks)
ensuring compliance
direct supervision of the volunteer and guest
managing the compliance and safety training
maintaining documentation

Volunteers who will have patient contact must be processed as volunteers through Nebraska Medicine (the hospital) Volunteer Services Department.

UNMC Risk Management should be consulted with questions regarding non-faculty volunteers.

University volunteers are not covered by the Fair Labor Standards Act and are not considered employees for any purpose.

Who May Volunteer

Anyone, including retirees, students or alumni may provide volunteer services to the University with the following restrictions:

Individuals under the age of sixteen may not become University volunteers
Students younger than sixteen years old may not volunteer but can participate in an approved school program pursuant to a contract between the University and the school, and only with parental consent
Must have a UNMC sponsor for volunteer opportunities
Must be able to read, speak and comprehend the English language
An individual under the age of nineteen must have a parent or legal guardian complete the Non-Faculty Volunteer Parental Consent Form prior to volunteering

A current employee may not become a University volunteer at the University in any capacity in which he or she is employed at the University, or which is essentially similar to or related to the individual’s regular work at the University. A current employee may only volunteer for special events, such as United Way events, Commencement and the like. It is important to determine that a person is performing services of a volunteer and will not be considered an employee under the Fair Labor Standards Act. A determination by the Department of Labor that a person’s service was that of an employee’s will result in the time of service being compensable.

Exceptions

The Munroe Meyer Institute Recreational Therapy Program volunteers must meet the requirements of that program and are exempt from the requirements of this policy. The Summer Health Professions Education Program (SHPEP), UNMC High School Alliance Program, UNMC Summer Undergraduate Research Program (SURP) and the programs and courses offered through the UNMC Center for Continuing Education are all exempt from the requirements of this policy. This exception covers activities that are part of the program/course requirements. Volunteer activities outside of the program requirements are not exempt from the policy.

“UNMC COD Children’s Dental Day” and the “UNMC COD Sharing Clinic”

Volunteers who work these events are exempt from the requirements of this policy except that the event sponsor must conduct the checks below for all Non-UNMC employed health care professionals volunteering:

Check the professional license http://www.nebraska.gov/LISSearch/search.cgi
Check the Nebraska Sex Offender Registry website: https://sor.nebraska.gov/
Check the National Sex Offender Public website: http://www.nsopw.gov/core/Portal.aspx
Check the Medical Exclusion List https://exclusions.oig.hhs.gov/ (if reimbursement is going to be sought for any of the care provided)

Volunteer health care professionals who do not satisfactorily pass these checks must not be allowed to volunteer and/or provide services at the event.

Services Not Requiring a Volunteer Requisition

The types of one-time activities that do not involve access to confidential information or potentially hazardous areas, are generally considered low-risk, and do not require completion of the Non-Faculty Volunteer Requisition Process. It includes but is not limited to the following:

Commencement volunteer/guest
Annual Rewards & Recognition program volunteers
Volunteer for UNMC-sponsored fundraisers
Seminar/conference speaker
Individuals with volunteer faculty appointments, such as physicians and dentists who supervise UNMC residents and students in outlying clinics, are not required to complete a Non-Faculty Volunteer Requisition Process as these volunteers receive volunteer faculty appointment through the respective UNMC College. These individuals are not subject to background checks and generally do not need to complete UNMC compliance requirements, as they must complete similar requirements within the health care organization where they work. The process to become volunteer faculty at UNMC can be found at Becoming a Volunteer Faculty at UNMC.
Visiting scientists and students who will be participating in laboratory activities using biohazardous agents do not need a volunteer application form but must comply with Institutional Biosafety Committee Biosafety Policies and Procedures SOP# UNMC-[Visiting scientist and students who will be participating in laboratory activities using biohazardous agents do not need a volunteer application form but must comply with Institutional Biosafety Committee Biosafety Policies and Procedures SOP#UNMC-IBC036 - Visiting Scientist and Student for Access to Participate in Laboratory Activities Using Biohazardous Agents]. The prohibited activities list does not apply to visiting scientists but the principal investigator is responsible for making sure they are familiar with the hazards and utilize the appropriate safety protocol and personal protective equipment. IBC036 - Visiting Scientist and Student for Access to Participate in Laboratory Activities Using Biohazardous Agents. The prohibited activities list does not apply to visiting scientists but the principal investigator is responsible for making sure they are familiar with the hazards and utilize the appropriate safety protocol and personal protective equipment.

All training must be documented.

Note: For some University volunteers (e.g., advisory council members, trustees, reunion chairs), it MAY NOT be necessary to follow all of the steps of the policy (e.g. background check, requisition, vaccinations, etc.). Please contact UNMC Risk Management for guidance.

Procedure

When selecting and engaging a volunteer it is the department or unit’s responsibility to be certain the individual has adequate experience, qualifications, and training for the task the individual will be required to perform. The department must assign someone to directly supervise the volunteer. A volunteer cannot be supervised by a family member. A family member means an individual who is the spouse, child, parent, foster parent, guardian, brother, sister, grandchild, or grandparent, by blood, marriage, or adoption, of a University official or employee. The following procedures are required to engage a volunteer or a guest: (Additionally, you may visit Non-Faculty and Temporary Requisitions FAQ and Tips)

Departments or units wishing to engage a volunteer must complete a description of the duties and services to be performed by a volunteer or description of education and professional experience to be provided for the guest.
It must list who will provide supervision, level of supervision, etc.
Determine if departmental completion of the Non-Faculty Volunteer Requisition Process for each applicable volunteer is necessary by reviewing the Services Not Requiring a Volunteer Requisition and the Prohibited Activities sections.
Departments are responsible for assigning someone to provide and document training for the volunteer that is specific for the area that they will be volunteering in on how to safely operate the equipment, emergency procedures, hazardous materials, hazardous locations and how to report accidents and near misses and injuries.
Each potential University volunteer must complete a University of Nebraska Medical Center online non-Faculty Volunteer Profile.
Individuals under the age of nineteen must have a parent or legal guardian complete the Non-Faculty Volunteer Parental Consent Form and provide the form to Human Resources Staffing.
A criminal background check and appropriate training must be completed and documented for all potential volunteers prior to their beginning service at the University.
Send the volunteer to obtain the appropriate campus identification (ID) badge after the individual and service are approved, the background check is completed and the non-faculty volunteer appointment has been entered into SAP. Approval consists of a volunteer position/request that has been approved by the department chair or department administrator and a clear background check.
Must have and provide proof of immunizations as required by other positions in the area in which the volunteer will be located (flu, COVID-19, Hepatitis B, tetanus, any immunizations specific to the lab). Questions regarding immunization requirements should be directed to Risk Management.
All mandatory compliance training must be completed and the department/area-specific training must be completed and documented before the volunteer is allowed in the area.
Departments should retain copies of all forms and documentation for a period of three years from the date of the volunteer’s separation.
Volunteers returning with a break in service greater than one year must complete a new application, undergo a new background check and complete the necessary training again.
Before a volunteer’s duties are changed, an assessment must be made to see if additional requirements or training is needed.

NOTE: Background checks usually take seven to ten (7-10) business days, but depending on the complexity may take up to eight (8) weeks to complete the process. The volunteer may not start until the process is completed. Plan accordingly.

Prohibited Activities

University volunteers cannot replace employee positions or impair the employment of a University position. Volunteers’ services are generally limited to humanitarian, charitable or public services. University volunteers are also prohibited from performing the following activities:

Operating heavy equipment and vehicles
Working with stored energy (e.g. steam, electricity, hydraulics)
Working with radioactive or hazardous materials
Handling radioactive, hazardous or biohazardous waste (see NOTE below)
Activity considered inappropriate for any employee
Entering into any contract on behalf of the University
Working with animals or in areas where animals are present
Working with or having unescorted access to risk group 2 or risk group 3 pathogens (see NOTE below)
Working with infectious or potentially infectious agents, including human blood
Handling Biohazardous Material in any of these restricted areas (See NOTE below):

Gross Anatomy Lab
GMP Facility
Nebraska Anatomical Board
Comparative Medicine
Any area containing radiation
Antibody Labeling Facility
Non-human primate research

NOTE: Volunteers who work with or have unescorted access to risk group 2 or risk group 3 pathogens must complete the required biosafety training and be added to the Institutional Biosafety Committee protocol under which the research has been approved. Contact the Biosafety Officer for guidance.

Training

University volunteers on campus for seven (7) or greater days must complete all mandatory compliance training required of UNMC staff and students. This includes the following:

Bloodborne Pathogens
HIPAA
Safety Competency (Safety & Emergency Preparedness)
Statement of Understanding
Cultural Competency
Information Security Awareness
Title IX Employee Training
Fundamentals of FERPA Training

In addition, they must receive department/area-specific training in the area that they will be volunteering in on how to safely operate the equipment, emergency procedures, hazardous materials, hazardous locations and how to report accidents and near misses and injuries.

Those volunteers on campus for six (6) days or less receive specific training from the department in which they are volunteering in on how to safely operate the equipment, emergency procedures, personal protective equipment and how to report accidents and near misses and injuries.

All training must be documented.

Attire

Must wear closed-toe shoes in a laboratory
Must wear business casual and work-appropriate clothing
Must wear volunteer/guest lanyard with UNMC photo identification
If working in the lab must secure long hair
Must wear appropriate safety equipment
Limited jewelry (as appropriate for others in the lab)

Additional Requirements

Volunteers must provide proof of medical insurance and documentation of required immunizations to the department if requested.

Dismissal

A University Volunteer’s term of service may be terminated at any time and without prior notice.

Additional Information

If general questions, please contact UNMC Risk Management

For questions regarding Environmental Health and Safety issues, please contact Environmental Health and Safety
For questions regarding Non-Faculty Volunteer requisition in PeopleAdmin or Background Checks, please contact HR Staffing
For questions regarding Job Shadowing, please contact Nebraska Medicine

Non-Faculty Volunteer Requisition Process.
UNMC Policy No. 1109, Mandatory COVID-19 Vaccination
UNMC Policy No. 6045, Privacy, Confidentiality and Security of Patient and Proprietary Information
About HIPAA at UNMC

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